Professional service
Cotton fields has been in business for 20 years.
With our expertise and experience ,every arrangement is assured of professional touch and design.
Customer Satisfaction
We endeavour to commit to customer satisfaction.
To Order your products you can either :
1. Call cotton fields direct - Phone: 63235545
- Email:
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2. Please let us know your budget & preference.
3. You may also select Standard Order
Select from our catalogue at fixed price, with option to upsize.
Prices
1. All our products are priced in Singapore dollars.
Information Required
Please provide us with full information when placing the order.
Cotton Fields will not be held responsible for any product discrepancy or delivery shortcoming resulting in error of information entered in the order form.
Example of Message card standard format :-
Recipient eg. Dear XXXXX
Message eg. Get Well Soon, Happy Birthday
Sender eg. From: Cotton Fields
Delivery Schedule
| Orders for Flowers | Delivery |
| Mondays to Saturdays before 2pm | within the same working day |
| Mondays to Saturdays after 2pm | within the next working day |
| Non-Working Day | within the next working day |
Orders for Hampers - within 3 to 5 working days from date or order
Other services - wedding or event decoration, delivery schedule will be as per mutual agreement
No deliveries on Sundays and Public Holidays
For Festive seasons,delivery will be subjected to new posting delivery schedules.
We will not be liable for late delivery
Delivery Charges
1. Free in Singapore unless otherwise stated.
2. Delivery Surcharge of SGD15 per order will be applicable for :-
a) ORDERS BELOW SGD 60.00
b) SPECIAL request outside our stipulated delivery schedule.
c) RESTRICTED areas, namely
Sentosa
Jurong Island
Air Cargo Complex
Military Camps
All PSA Ports
d) REDIRECTION
If the recipient is unavailable at instructed time of delivery, a SGD 15.00 surcharge is applicable per attempt, for all subsequent or redirected deliveries.
Self Collection
Due to the perishable nature of the product, all self collection must be completed within the appointed time.
Payment Mode
1. Direct Deposit to OCBC CURRENT ACCOUNT NO 051-001723-4
2. Paypal payment via our e-shop
3. Cash at our premise
Payment Terms
1. Individual orders - payment in advance
2. Company orders - payment within 14 days of invoice date
**Cottonfield reserves the right to substitute appropriate flowers and/or gift items of equal or higher value in the event when ordered items become unavailable at the time of delivery.
Changes or Cancellation
1. Changes to, or cancellation of, order is possible only prior to order being processed.
Exchange & Refunds
All products sold are non-exchangeable and non refundable